Comments on: It’s Cold In Here http://rowhouselogic.com/2006/02/28/its-cold-in-here/ Breathtaking Inanity Fri, 21 Nov 2008 10:46:55 +0000 http://wordpress.org/?v=2.1 By: Leah http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1248 Leah Wed, 01 Mar 2006 02:23:22 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1248 that's absolutely insane. However, I will note that I use just electric heaters in my house in Ftown. I gave up on the steam heat the first winter. I actually manage to keep it fairly warm in here (which I'm defining warm to mean around 60ish). And it turns out, their waaay cheaper than PGW. that’s absolutely insane. However, I will note that I use just electric heaters in my house in Ftown. I gave up on the steam heat the first winter. I actually manage to keep it fairly warm in here (which I’m defining warm to mean around 60ish). And it turns out, their waaay cheaper than PGW.

]]> By: Alexa http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1249 Alexa Wed, 01 Mar 2006 03:46:31 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1249 Went thru spells of this as a kid (mom was fiscally challenged) - the priorities in the way of utilities were 1-elec, 2-water, 3-gas, and 4-phone. Let me tell you - microwaving bath water is NO FUN! We actually had a couple of electric shutoffs too, but my mom usually found a way to turn them around quickly. Went thru spells of this as a kid (mom was fiscally challenged) - the priorities in the way of utilities were 1-elec, 2-water, 3-gas, and 4-phone. Let me tell you - microwaving bath water is NO FUN! We actually had a couple of electric shutoffs too, but my mom usually found a way to turn them around quickly.

]]> By: Elisa http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1254 Elisa Wed, 01 Mar 2006 14:39:48 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1254 That is really outrageous. You can't do without heat until November. There must be a city agency where you can file a complaint. And have Dad write one of his angry-lawyer letters. Please don't just give up and resign yourself to living in the cold! That is really outrageous. You can’t do without heat until November. There must be a city agency where you can file a complaint. And have Dad write one of his angry-lawyer letters. Please don’t just give up and resign yourself to living in the cold!

]]> By: Chris http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1255 Chris Wed, 01 Mar 2006 16:09:44 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1255 I know. I won't give up. There are lots of people to complain to since it's a city owned utility. I know. I won’t give up. There are lots of people to complain to since it’s a city owned utility.

]]> By: Matt http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1256 Matt Thu, 02 Mar 2006 00:24:58 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1256 Jesus, this sucks. Hope it gets fixed asap. Jesus, this sucks. Hope it gets fixed asap.

]]> By: Andrea http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1269 Andrea Fri, 03 Mar 2006 21:18:36 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1269 We're currently involved in a battle with PGW (that I would like to blog about soon) over gas bills for the apartment we haven't lived in since last May, all because of PGW's incompetence. I called the <a href="http://www.puc.state.pa.us/" rel="nofollow">Pennsylvania Utility Commission</a> about the situation, and they were very understanding and sympathetic. The man on the phone took all my information and assigned an investigator to look into it. If you want to file a complaint about PGW, the PUC is the group to call. We’re currently involved in a battle with PGW (that I would like to blog about soon) over gas bills for the apartment we haven’t lived in since last May, all because of PGW’s incompetence. I called the Pennsylvania Utility Commission about the situation, and they were very understanding and sympathetic. The man on the phone took all my information and assigned an investigator to look into it. If you want to file a complaint about PGW, the PUC is the group to call.

]]> By: Chris http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1270 Chris Fri, 03 Mar 2006 22:08:06 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1270 Thanks Andrea. I probably will wind up contacting PUC once I'm a little clearer on all of the ways PGW has screwed up my life. Best of luck with your complaint. Thanks Andrea. I probably will wind up contacting PUC once I’m a little clearer on all of the ways PGW has screwed up my life. Best of luck with your complaint.

]]> By: HP http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1339 HP Thu, 23 Mar 2006 23:51:27 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-1339 I understand the situation so well because, I have a story too. PGW came to our apartment on Tuesday and turned off the heating due to an emergency. They refused to turn the gas on until the landlord had fixed the issue (which is understandable) and left us in the cold. After one sad cold night we called the landlord who immediately came and fixed the situation and tried to get PGW to come and turn the heating on. They refused. There were no available people that day. So we had another sad cold day and a night. The next day PGW came at 8am and left without turning on the heat. The reason was because the landlord had not completely fixed the situation. I saw the information PGW had provided the landlord and I saw that he fixed everything that was recommended by PGW. But the technician who came on Thursday had a different focus and ideas and left without turning on the gas. When we called PGW to find out why the gas has not been turned on, we were told about this situation. But the customer service representative promised to send another technician by 1pm, but 5pm came and still there was no one. I complained to PGW mainly because I am down with a bad case of flu and cold. But unfortunately I was directed to one of those “wrong call center people”, who when complained about my situation said "I don't care. It's not me at your place". I directed my complaint towards a supervisor who was more unpleasant than the customer rep, refused to deal with this situation at all. So I am in for a very cold night again, since I don't have an electric heater or a fireplace. I understand the situation so well because, I have a story too.

PGW came to our apartment on Tuesday and turned off the heating due to an emergency. They refused to turn the gas on until the landlord had fixed the issue (which is understandable) and left us in the cold. After one sad cold night we called the landlord who immediately came and fixed the situation and tried to get PGW to come and turn the heating on. They refused. There were no available people that day. So we had another sad cold day and a night. The next day PGW came at 8am and left without turning on the heat. The reason was because the landlord had not completely fixed the situation. I saw the information PGW had provided the landlord and I saw that he fixed everything that was recommended by PGW. But the technician who came on Thursday had a different focus and ideas and left without turning on the gas. When we called PGW to find out why the gas has not been turned on, we were told about this situation. But the customer service representative promised to send another technician by 1pm, but 5pm came and still there was no one. I complained to PGW mainly because I am down with a bad case of flu and cold. But unfortunately I was directed to one of those “wrong call center people”, who when complained about my situation said “I don’t care. It’s not me at your place”. I directed my complaint towards a supervisor who was more unpleasant than the customer rep, refused to deal with this situation at all. So I am in for a very cold night again, since I don’t have an electric heater or a fireplace.

]]> By: Matt http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-10930 Matt Sat, 30 Sep 2006 18:37:14 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-10930 Sorry to say, but it's not that big of a deal. I'm about 14 and the heat is never turned on in my house. I mean never. Even when it goes to 40. And it' not because my parents are poor, they're middle class. I mean yeah, losing heat does suck but think how much worse it could be. Right now i'm gonna go run or something cause i can't feel my feet. Sorry to say, but it’s not that big of a deal. I’m about 14 and the heat is never turned on in my house. I mean never. Even when it goes to 40. And it’ not because my parents are poor, they’re middle class. I mean yeah, losing heat does suck but think how much worse it could be. Right now i’m gonna go run or something cause i can’t feel my feet.

]]> By: james http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-24275 james Tue, 27 Feb 2007 00:25:21 +0000 http://rowhouselogic.com/2006/02/28/its-cold-in-here/#comment-24275 I have never had to deal with such rude people as you do with PGW. I hope we get a new mayor that has a customer service focus! I have never had to deal with such rude people as you do with PGW. I hope we get a new mayor that has a customer service focus!

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